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| 01. |
How does online traffic school work? |
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It’s simple.
Create a free account on our sister site WebTrafficSchool.com by entering your license number. In a few minutes, you’ll be all set to start your online traffic school course, and you can start taking the course for free to see if it’s right for you.
Your traffic school is available online 24/7. That means you can log in and out whenever you want and from any computer that has Internet access! When you log back in, we’ll take you back to the exact place you left off. Doesn’t that sound better than spending your weekends in a classroom?
At the end of the course there will be an online final exam. Don’t worry though—you can take it as many times as you need in order to pass. Once you pass, we’ll either send your certificate to the court for processing or mail it to you for free. If your court requires us to mail the Certificate of Completion to you, you’ll then need to notify the court that you’ve completed traffic school.
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| Traffic School Course Eligibility |
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| 02. |
Why should I take traffic school? |
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If you get a ticket, traffic school keeps that ticket off your driving record, so you can avoid getting a point. This then keeps your insurance rates from rising—which is also good for your wallet. Lastly traffic school is a great way to learn defensive driving skills in order to become a better driver.
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| 03. |
Can I attend traffic school for a traffic violation? |
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If you have a valid drivers license, your ticket is for a moving violation, and the court grants you permission, you can attend traffic school for a traffic violation. Your court-issued courtesy notice will indicate whether you are eligible for traffic school. |
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| 04. |
If my court is not approved, can I still take the course? |
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Although we do not a have an official agreement with certain courts, you can still take our online traffic school if you can get permission from the judge or court clerk. Please make sure that our traffic school course will be accepted by your court before you start. We will not be able to issue a refund on any course once your certificate has been issued. |
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| 05. |
My traffic school due date is tomorrow. Can I still take this course? |
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Yes, but you must complete your final test on or before your traffic school due date.
At this point, it’s a good idea to get an extension on your due date. You must contact your court for an extension because we cannot extend your traffic school due date. If you’re not sure when your due date is, you can simply contact your court to find out.
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| 06. |
How long will it take for me to finish this online traffic school course? |
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This will vary depending on your individual pace, but our online course is usually shorter than an in-class course. With our traffic school course, there are no time restrictions. That means you can always go at your pace and log in and out whenever you want. Think how fast time can fly if you do 20 minutes here and there!
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| 07. |
Is there a time limit for the online course? |
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There’s no time limit for taking the online traffic school course (other than your traffic school due date). The whole point of our online traffic school is to give students the flexibility to take the course on their own time. You can log in and out whenever you want and when you return, we’ll bring you right back to where you left off.
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| 08. |
What languages can I take the online class in? |
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We offer online traffic school in English. In California, we also offer the course in Spanish.
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| 09. |
How do I take the final exam? |
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Depending on your court’s requirements, you will be required to take one of the following:
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An online final test
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An online final exam and an in-person final test |
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| 10. |
What if I don't pass my final exam the first time? |
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No problem. You can retake the final exam as many times as you need free of charge. |
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| 11. |
What do I need to do after I complete the course? |
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After you’re done with your online traffic school, depending on your court and its regulations, we will either send your certificate to the court for processing or mail it to you. If your court requires us to mail the Certificate of Completion to you, it will be your responsibility to notify the court that you have completed traffic school. The price of mailing this certificate is included in your course fee. |
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| 12. |
Where do I find my Court Docket, Ticket, Case, or Citation number? |
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You can find this information on your Agreement to Attend Traffic School Form. This information will go on your Certificate of Completion, so double check to be sure it is entered correctly. Not doing so may cause your certificate to be delayed, lost, or rendered invalid by your court. |
| Payment and Refund Information |
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| 13. |
What’s included in the course fee? |
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The course fee includes everything you need to complete online traffic course and covers the cost of a Certificate of Completion sent by either regular mail or electronically to your court. How we send out your Certificate of Completion depends on your court’s requirements. Once you start, you can choose to upgrade your Certificate of Completion shipment for faster delivery if you want. |
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| 14. |
I’ve already paid the court to take traffic school, why am I paying again? |
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The fee you paid the court was a court-required administrative fee that approves you for traffic school. Our sister site WebTrafficSchool.com, like all other traffic schools, each have their own fees separate from the court’s fees. |
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| 15. |
How do I pay for the course? |
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You can pay online using a VISA, MasterCard, Paypal, or check, or money order. You can also pay by credit card when you call our customer service at 1-877-233-3977.
Please note that prepaid debit/gift cards issued by VISA, MasterCard, American Express, etc. cannot be used online. Please call us, and we'll be happy to process your payment.
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| 16. |
Is it safe to use my credit card online? |
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Yes. We use only the latest security technology to protect your Internet transactions. To ensure your privacy, your credit card number is never kept on file, and we'll never share your information with anyone else. |
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Our site is secured by VeriSign.
We employ encrypted data transmission. |
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DriversEd.com helps protect you from Identity Theft and credit card fraud by complying with ScanAlert's specifications. |
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| 17. |
What is the cancellation/refund policy? |
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You can request a refund up until your Certificate of Completion is issued. Keep in mind that if a Certificate of Completion is not issued, you will not get any credit for any portion of the traffic school course that you completed. |
| Still Have Questions? Please call us at 1-877-233-3977 or contact our 24-hour online chat support. |
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