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My son took the class in January, August rolled around and still no word about getting his behind the wheel training. After leaving at least 15 messages someone finally calls to set up his behind the wheel training and then never shows up!! They never called to say they weren't coming, nor did they call to reschedule, we had to always call them. My son waited not once, but six different times, and all six of those times no one even bothered to give us a call to say they would not be able to make it. They just left him waitng. Finally in the beginning of October they finished his behind the wheel training, they told him that they would get him his certificate and here it is November 16, 2007, NO CERTIFICATE!! I think that it is awful that it has taken this long, and that we are still waiting. From January until present and we still can't get a response!! I, like many others have made many, many calls and no one returns my calls. I have spoken to the owner twice within the last week, I called in the evening and to my surprise someone answered. The first time I called he said that he would pull his file and see if the certificate had been sent. He said he would call me back. He never called so I called him back last night, 5 days after I last spoke with him and again he said, "Let me pull his file and get back to you" He was suppose to have pulled his file 5 days ago. My son should have been done with his training months ago and he should have had his certificate by now, In fact he should have had his license. It has been very discouraging for my son. I'm very angry and have also filed a complaint with the DMV. The owners are very unprofessional and should not be able to operate a business in such a manner. I will be relieved when my son does finally get his certificate. This has been such a headache!! and for those of you still waiting... Don't let up, be persistent!! I have two other teens and they will NOT be going to A-1 Driving Academy!!! |